by Philipp Emma | Jan 23, 2026 | Business, Cloud, Data, Managed IT
On January 22, Microsoft experienced one of its largest outages ever. The incident impacted services including 365, Outlook, and Teams. Many users lost access to email for a period of time – for up to nine hours, service was on and off as Microsoft worked on restoring...
by Philipp Emma | Nov 9, 2025 | Business, Managed IT, SMB
At PSN Technology, our primary advantage over most Managed Service Providers (MSPs) is our commitment to flexibility and cost control for the client. Traditional MSP Model vs. Our Approach: Traditional MSPs: Often act as the central authority, enforcing a...
by Philipp Emma | Sep 17, 2025 | Business, Managed IT, SMB
PSN was formed in 2016 through a merger of two companies, combining managed services provider (MSP), computer networks, VoIP, and internet service provider capabilities. The primary goal was to serve small and midsize businesses in southeastern Michigan by:-...
by Philipp Emma | Aug 19, 2025 | Business, Managed IT, SMB
Small and medium-sized businesses have specific needs and, in terms of technology, there are some fundamental considerations they should not miss. Examples of areas to pay attention to: Initial Setup Challenges: Securing Internet connectivity, especially for new...
by Philipp Emma | Mar 7, 2025 | Business, Managed IT
This weekend marks the annual “spring ahead” to daylight saving time. So overnight (early Sunday) this weekend the clocks will move from 1:59 AM to 3:00 AM – meaning one hour of sleep is lost. Many think only about that missing hour, or about the longer days of...
by Philipp Emma | Feb 17, 2025 | Business, Cyber Security, Managed IT, SMB
Information Technology management plays a crucial role in the hotel industry because it impacts operational efficiency and guest satisfaction. The hospitality sector is very competitive, so effective use of technology can be an important tool as hotels of all sizes...